We have been thrilled to receive fabulous feedback from our patients and visitors. Comments have included:

"First class service. Delighted with the treatment and outcome."

"Love the bright waiting area and throughout. Very friendly team who put patients at ease."

"Very quick, excellent service"

We welcome all comments and suggestions as we are constantly trying to improve the service we provide. You may approach any member of the practice team with a complaint, comment or compliment. Our patients will be treated with sensitivity and courtesy at all times. If you have any confidential issues to discuss we can provide a private environment  for such matters.

Our practice complaints procedure:

  1. A meeting will be called in practice for the team to discuss the complaint or comment with the complaints officer.
  2. Any patient with a comment or complaint, (whether in writing or by phone) should be directed  to the complaints officer to note the details and acknowledge them in writing within 2 days.
  3. If a patient remains dissatisfied, we can then refer the patient as appropriate. further referrals can be made to:
  • Denplan's complaints handling and risk management department tel: 0800 169 7220
  • The local primary care trust for NHS patients tel: 015395 735565
  • Dental complaints service tel: 0171 877 9800

If you would like to contact the GDC please click on the link below

​Call us: 01524 61959

We base our success on our patients happiness!


Our CQC report is now available to read. If you would like to see how we got on please click on the link below.